We offer a Two Year Support Plan to help make acquiring Donation Tracker and our Annual Support and Maintenance more affordable. The Two Year Support Plan takes the purchase price of Donation Tracker plus the second year’s Annual Support & Maintenance fee(s) and adds them together then divides them in half creating an amount to be paid in two installments over a two year period. The first payment is due upon installation of Donation Tracker, and the second equal payment is deferred until one year after installation.
Currently, assuming no conversion costs and no additional modules, here is an example of how the Two Year Support Plan would look for Donation Tracker:
Donation Tracker for a Metro 7 ($5,895) + Second Year's Support ($1,375) = $7,270 total / 2 = Two Yearly Payments of $3,635
The Two Year Plan includes the purchase of Donation Tracker, a year of included Support with purchase, and an additional year of Support and Maintenance. Our Two Year Support Plan is a great way to ensure you will be covered under our Support and Maintenance for a full two years.
Our Annual Support and Maintenance includes the following:
1) Unlimited training sessions for current or new users
2) Unlimited technical phone Support (Monday through Friday from 7am to 3:30pm Pacific Time)
3) All software updates and/or upgrdaes released during that year
4) Consultations of how to best use Donation Tracker for your campaign