System Requirements

Workstation Requirement:

  • Microsoft Windows Vista, 7, 8 or 10 (we do not Support Windows XP or 10S)

Server Requirement:

  • Microsoft Windows Server 2008 or newer (PostgreSQL installed only)

Workstation + Server Requirements:

  • Minimum Free Hard Drive Space: 5GB  (+20GB Recommended)

  • Minimum Display Resolution: 1074 x 768  (1920 x 1080 recommended)

  • Minimum Ram: 4GB  (6-8GB+ recommended for Windows Professional)

  • Minimum Processor: Intel Pentium 4 Class Processsor or higher  (all current Intel + AMD Processors will run Donation Tracker/Donation Director)

  • Internet Access: Cable/DSL or other high speed internet connection

  •  Email: Donation Tracker/Donation Director is not compatible with 64 bit version of Outlook

Accounting Interface Requirements:

  • The workstation + server requirements are the same as Donation Tracker/Donation Director

  • The Accounting Interface only integrates with QuickBooks® 2005-2018 desktop versions (we do not integrate with QuickBooks® online versions)

  • The Accounting Interface must be installed on a PC running Donation Tracker/Donation Director

  • The Accounting Interface must be installed on the same PC as QuickBooks® or must have access to the QuickBooks® company file over a network

  • For best performance, have QuickBooks® running with the correct company file open

Security and Permissions Requirements:

  • Click here to review our Security and Permissions Policy

Other Important System Requirements Information: 

Donation Tracker/Donation Director uses PostgreSQL as the database engine.  PostgreSQL is extremely scalable and can be installed and configured to run on a stand-alone computer, in a “peer-to-peer” setting, or on a file server running Windows Server 2003 or higher.  Resource requirements can vary widely depending on the number of concurrent users and the volume of data being processed at any given time.  Having 8GB of RAM and employing multi core processors will adequately handle the majority of situations. 

Donation Tracker/Donation Director will work on a standalone computer, a “peer to peer” network, Windows Server or in a Remote Desktop Services environment.  In a Windows Server environment, typically just the database is installed on the server and the program is installed on each individual workstation.  If the program is to be installed on a Windows Server so that Remote Desktop Services can be utilized, then the server needs to be Windows Server 2008 or newer. If you are only going to be hosting the database on a Windows Server, then it needs to be Windows Server 2003 or newer.  In a “peer to peer” network environment, one of the workstations will house the database and then the program needs to be installed on all necessary workstations.

If your nonprofit chooses to install Donation Tracker/Donation Director in a Remote Desktop Services, or the older Terminal Services environment, be sure to choose a qualified and certified network professional. We will work in conjunction with whomever you choose to install Donation Tracker/Donation Director.

Our system requirements are based on the assumption that nonprofits replace their computer hardware and operating systems approximately every three years.  Of course, as processing speed and RAM are increased, software performance will also improve. We recommend using business-class computers, which generally offer higher levels of performance than home models when running business applications.  

Remote access to your PCs for support, training, and installation will significantly improve our ability to support Donation Tracker/Donation Director.  If remote access is not available we will do our best to provide quality support, however, some issues may take longer to resolve.  Also some situations may require the transfer of your donor database to our server for testing.  All donor information is held securely and used solely for testing and issue resolution.